BannerBuzz.com Reviews

BannerBuzz.com has an overall rating of 3.8 based on 229 reviews. Customer feedback on BannerBuzz.com is mixed: BannerBuzz.com reviewers highlight positive aspects like affordable pricing, wide range of products, user-friendly design tool, fast shipping, which strongly appeal to small business owners, event planners, marketers. However, BannerBuzz.com is often criticized for its variable print quality, customer service issues, longer production times, limited customization options.

3.8/5.0

229 reviews

5 Stars

142

4 Stars

14

3 Stars

15

2 Stars

5

1 Star

53

All BannerBuzz.com Reviews (229)
Daisy.Jimenez
May 13, 2023
"Smooth Sailing"
This website is super easy to get around, and the ordering goes off without a hitch.
AmyWilliams
May 13, 2023
"Shop with a reputable place!"
The design of my table runner was totally off. I've been reaching out to them for a couple of weeks to get it sorted, and I've sent several emails asking to cancel, but still no response. I'm down £60 and still don’t have my banner. Do yourself a favor and go with a different company.
ChristianFugate27
May 13, 2023
"A Satisfied Shopper"
Awesome price. Quick and efficient service. Signs are top-notch quality. They always package my signs really well.

I'm really happy with this business.
RodneyPalmer
May 12, 2023
"Awesome service and simple to find what you want."
Awesome service and simple to find what you want. It’s really straightforward to get things sorted out.
organicostrich756
May 12, 2023
"Regret not checking the Facebook page first..."
I really should've checked their Facebook page before placing my order. I got a banner and even shelled out extra for faster shipping. Unfortunately, it didn't show up when it was supposed to. I mistakenly thought they were based in the UK, so I figured they could deliver the banner on time, but turns out it's shipping from Dubai!!!

Steer clear of this place - there are tons of much better banner companies out there.
smallostrich200
May 12, 2023
"Utterly Inept Service"
I dropped over $400 on some 9" acrylic letters, and guess what? Four out of the 23 letters arrived with the vinyl film all messed up. They sent me 4 replacements, but those were just solid colors that don’t even match the originals. Plus, they won’t hold up outdoors, which I specifically mentioned in my order.

Earlier, I had placed a $200 order with Best of Signs for the same letters (our business name), and they had a plastic film on them too. They told me they couldn’t do solid colors. Funny to find out they’re actually the same company! If I had known that, I wouldn’t have bothered with Banner Buzz!

I’ve sent an email and got no reply, tried their chat service with no luck, and even called, only to be put on hold behind 10 other customers... just for them to hang up on me!

This is totally unacceptable! I either want my money back or the 19 new letters in solid color!
goldenmouse339
May 11, 2023
"Fantastic Experience - Super simple to order online and..."
Placing an order online and uploading the graphics for the banner was a breeze. The cost is really good and quite reasonable. Can't wait to get the banner next week!
ticklishfrog615
May 10, 2023
"TOP-NOTCH ITEM AND SIMPLE TO PURCHASE"
IT'S ALWAYS A BREEZE TO FIND AND GET WHAT YOU'RE LOOKING FOR.
brownmeercat798
May 10, 2023
"Graphics Still Hold Up"
The graphics are still decent, but I was let down when I unwrapped the package. It was all crumpled. I tried leaving it out for a couple of days, but it didn’t improve at all. The attempt to include a free gift with it messed up the sign itself. Now I'm thinking about whether to order it again. I've had two previous ones that turned out perfectly.
Mason8
May 10, 2023
"Caution for Shoppers"
Caution for shoppers. I ordered a feather flag and got it in mid-November. We set it up outside in December, and by the end of April, it was already torn. When I reached out to them about getting a replacement, it took nearly four weeks for a response, and they just offered me 15% off another item. Seriously, why would I want to buy something else from a place that sells products that barely last six months? Just a heads up: your purchase is only expected to hold up for about 120 days.
goldenpeacock195
May 09, 2023
"Never Got My Order"
I never got my order. It got stuck in customs coming from China, and UPS wouldn't release it unless I forked over extra brokerage fees. I ended up missing my events because this so-called 'Canadian' site can't actually ship to Canada.
blackswan682
May 05, 2023
"Awful Experience with This Company"
Awful Experience with This Company. This was my first and last order, no doubt about it. I got a big banner for my business for an event. It showed up all messed up, with holes and scratches, making it totally useless. I had to shell out a bunch of cash for a new one to be printed in a hurry.

These jokers asked me for a photo of the damage and the packaging, which I sent over.

Then they wanted a picture of the entire banner, which was massive. There was no way it would fit in my small apartment, even laid out on the floor.

So, they refused to give me a refund without that.

What a complete joke. Don’t deal with these scammers.
orangeduck604
May 03, 2023
"Came out fantastic"
Came out fantastic, the grommets are nicely visible and it looks awesome!
sadbutterfly669
May 02, 2023
"Ships from India - Good Luck Getting It"
They don’t give you a heads up, but your order will come from India and then get stuck for who knows how long waiting for 'International Shipment Release.' I've been hanging on for almost a month now. The delivery date has come and gone. My event has already passed, so the item is totally useless to me now. Still, this company won’t give me a refund and just tells me to hang tight 'for some time' until the package shows up. I seriously regret ever placing an order with them and won’t be doing it again.
TyroneOrtiz
April 30, 2023
"Unsatisfactory Post-Purchase Support"
I ordered a birthday banner, and the design was a breeze with quick shipping. But when it arrived, it was damaged and obviously not packed properly. When I reached out about my issue, the response I received was for a completely different item! Talk about a lackluster after-sales support.

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